Privacy Policy

Travel eSIM respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices available to you when you use our website and purchase travel eSIM products.

1. Information We Collect

We may collect the following categories of information:

• Contact details such as your email address
• Order and transaction information related to your purchase
• Device and browser information used to access our site
• Usage data such as pages viewed, clicks, and session activity
• Customer support information you provide when contacting us

2. How We Use Information

We use information to:

• Deliver your eSIM QR code and fulfill your purchase
• Provide customer support and handle refund requests
• Improve our website, product pages, and checkout experience
• Detect fraud, abuse, or technical issues
• Comply with legal obligations

3. Analytics and Tracking

We may use analytics and session tools, including services such as Vercel Analytics and Microsoft Clarity, to understand how visitors use the site and to improve performance and conversion.

4. Payments

Payments are processed by third-party providers. We do not store your full payment card information on this website.

5. Sharing of Information

We may share limited information with trusted service providers where necessary to:

• Process payments
• Deliver eSIM products and order confirmations
• Host and operate the website
• Provide analytics and customer support services

We do not sell your personal information.

6. Data Retention

We keep information for as long as reasonably necessary to provide services, maintain records, resolve disputes, and comply with legal obligations.

7. Your Rights

Depending on your location, you may have rights to access, correct, or request deletion of your personal information. To make a privacy-related request, contact us using the email below.

8. Contact

For privacy questions, contact us at info@travelesim.me.